E-mail: relaxtours@relaxtours.com

 Relax Tim 3



Dear tour operators, travel agents and our valuable guests:

What are the qualities you look for when choosing a travel agency?

If you are looking for a travel agency; with a long experience, the one with the best knowledge and competence in the tourism field, or the one with the most polite and hard working specialized staff then Relax Tours is the travel agency you should chose. We are also the travel agency that has great reputation both internationally and locally, as well as having the mission of exceeding your expectations.

The first Relax Tours office opened its doors in 1988. This was the first private travel agency in Bosnia and Herzegovina, a one-desk office in the capital of the country Sarajevo.  Relax Tours introduced the Bosnian population to a new concept; “The complete package”, flight, hotel and transfer, all purchased in a single booking.  This was the beginning of a new era, where long-distance leisure travel was affordable, even for the working class.

Today, Relax Tours is the biggest travel agency in Bosnia and Herzegovina. Our vision is to offer and provide a broad range of travel services for individuals, families, business travellers, both for incoming and outgoing groups, all at affordable rates for all budgets.

Awards such as Travel Oscar (2002) and Manager of the year (2008), which Relax Tours have received, are a great proof of our hard work and dedication. In 2015 Relax Tours won the prestigious Best Buy Award from the respected Swiss organization ICERTIAS, as the best travel agency in the country for the best ratio between quality and price. In 2015, Relax Tours also received Certificate of Accreditation from CrescentRating – the world’s leading authority in Muslim-friendly travel and CIR Certificate for one of the most successful BiH companies awarded by the Research and Development Center in Bosnia and Herzegovina. The newest award Relax Tours received is; Creator of the century for idea development, innovation, investment and entrepreneurship in Central and Southeastern Europe.


Relax Tours is a member of IATA (International Air Transport Association Nr.: 74 3 20 18 6), and consists of 3 offices, that all use the global reservation system Amadeus. At Relax Tours we have Bosnian, English, German, and Italian speaking staff.  As a leading Bosnian travel agency, Relax Tours has special contracts, with global companies, such as: TUI Group (Austria and Germany), Regent, Central School of English, EC and Study Group.

At the moment, Relax Tours has 47 employees, which all have the aim to give you the best experience, while you enjoy your holiday. The agents working for Relax Tours are all experts in the field, and work hard in giving you the best holiday. They offer firsthand knowledge of many destinations, and they all undergo training in order to provide the best experience for the Relax Tours costumers.

Our wide range of services are listed below:

Incoming tours to Bosnia and Herzegovina:

Relax Tours has years of experience and agreements with many partners in Bosnia and other countries. With Relax Tours you will be able to get your dream holiday, at an affordable rate. Relax Tours can create all kinds of tours and trips, from luxury ones with 5* Hotels, to the ones more suitable families with low budgets.

Balkan Tours:

Relax Tours are one of the pioneers in offering Balkan tours, with a long experience and the best connections in the field.  With mountain ranges in the north, spectacular beaches in the south, the countries in the Peninsula all offer diverse and colorful travel experience that frame the Balkan Peninsula.

Join us on a tour around this stunning region, which after the horrible war in the 1990s has re-emerged as a fascinating and exiting travel destination.

Wander around the timeless seaside towns; dip your toes in the warm turquoise water of the Adriatic Sea, breath in the fresh air of the Olympic Mountains, or enjoy the hectic nightlife of bustling modern capital cities in the region.

We will show you the best of picture-perfect Dubrovnik, romantic Budapest and all the other less-known hideaways; Sarajevo, known as Jerusalem of Europe, timeless Mostar, and incomparable Kotor.

In a region where the landscape is as spectacular as the destinations we visit, the tour of the Balkans is about experiencing a region with rich culture and history, combined with its unforgettable scenery.

Pino Nature Hotel.

Pino Nature Hotel is located on Trebevic, an eco-protected zone, only 10 minutes from the city center of Sarajevo. The distinctive position of the hotel allows you to enjoy the natural beauties of the surroundings of Sarajevo. The organic, and exclusive design aims to satisfy the most demaning clients. Along with the comfortable and luxurios rooms and appartment accomidation, Pino Nature Hotel offers a variety of amenities to cater to your every need, for family vacations, welness holidays or a business trip.

In 2016 Pino Nature Hotel received Grand Prix award for design, and was voted as one of the 37 best hotels in Europe.  

Pino Nature Hotel in Sarajevo is the first in BiH with complete Halal Certification 

Airplane tickets:

Being an international IATA agent means that Relax Tours has direct contacts with many airlines, and access to thousands of discount airfares worldwide. We can arrange for you to fly to any international location with all major companies such as Alitalia, Lufthansa, Swissair, Adria airways, Austrian airlines etc. We have the best selection of airplane tickets and can at request deliver them to your home address.

Charter flights:

Relax Tours is very proud to be the first agency on the Bosnian market to do charter flights to many of the destinations in the globe.

Travel services:

If you plan to travel for pleasure we can offer various tours to any country of the world. We have good contracts with the best tour operators and attractive prices.
Relax Tours provides complete travel and tourism services for groups and individuals, including worldwide hotel reservations, escorted tours, private tours, city tours, safaris, cruises and participation in internationally hosted celebrations and festivals.


At Relax Tours we can organize conferences, meetings, workshops, conventions and promotions, and that includes all equipment. We have successfully organized meetings for many companies and organizations, such as: USAID, BCYF, PHARE, GTZ, CRS, WORLD BANK and ICMC.

Transfers and Rentals:

Relax Tours also has good connections with car rentals. We can also offer airport transfer service, both to and from Bosnia. We can also offer both houses and flats for rent.



We have a good experience in organizing various excursions for schools at all levels, for a favorable price. 

Business Travel:
Relax Tours can offer small and medium sized businesses the service of organizing their business trip. We offer individualized service and a customized travel plan.

Courses of foreign languages:

For the past years we have successfully organized courses of foreign languages in London, Brighton, Cambridge, Oxford, Boston, New York, Florida, Malta etc.

Our Customers:

Every year we send around 500.00 people to trips all around the world. Our guests are all from students, pensioned people, honeymooners and families. We have guests that are searching for a holiday on the most exclusive spots in the world, while we also cater to them in search of an airfare rates for a bargain. Our packages are based on each costumer and their interest, meaning that you will find what you are looking for at Relax Tours.

Relax Tours looks forward to welcome you in one of our offices, and we are certain of that you will have an unforgettable time, and beautiful memories brought back with you from your holiday with Relax Tours.


E-mail: visitbalkan@relaxtours.com